Privacy & Policy

This Privacy Policy ("Privacy Policy" or "Notice") describes how Moving Forward Charlottesville, including its affiliates (collectively, "Moving Forward Charlottesville," "we," "us," or "our"), collects, uses, maintains, and shares (collectively, "processes") information collected about you when you interact with us and with our services, including our website at


This Privacy Policy does not apply to services or websites that display a different privacy policy, including franchisee websites that have their own privacy policies. It also does not apply to information collected by any other third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site.


We collect different types of information from you, including Personal Information. "Personal Information" or "Personal Data" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Information does not include information that is publicly available, de-identified, or aggregated.

We may engage vendors to provide certain interactive features on our Site. Your use of these interactive features is voluntary, and we may retain the information that you submit through these features. For example, we may offer an interactive chat feature on the Site to assist you with your order and for other customer service purposes. When you participate in the interactive chat, either with a virtual or live agent, the contents of the chat may be captured and kept as a transcript. By using these features, you understand that our vendors may process the information obtained through the feature to provide the service on our behalf.

Within the past 12 months, we collected the following categories of Personal Information about consumers. The Personal Information we collect about you may vary depending on the nature of your interactions with us and may not include all of the examples listed below

Category of Personal Information and Why We Collect It.

1. Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers.

  • Purpose: To provide you with services, process payment, manage your account, offer customer support, and send you communications.

2. Commercial Information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

  • Purpose: To provide services you request, process transactions, and personalize your experience.

3. Customer Records: Name, signature, address, telephone number, insurance policy number, bank account number, credit card number, debit card number, or other financial information.

  • Purpose: To process payments, provide customer support, and manage your account.

4. General Personal Information: Contents of communications you send to us and other user-generated content, including comments, recommendations, reviews, ratings, or any other posts or information voluntarily submitted.

  • Purpose: To provide feedback, customer support, and personalize your experience.

5. Protected Classifications: Age and date of birth, military or veteran status.

  • Purpose: To provide discounts and promotions.

6. Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information: Customer service calls, images, or video.

  • Purpose: To provide customer support and ensure security.

7. Internet or Other Electronic Network Activity Information: Browsing history, search history, information on interactions with a website, application logs, device data and registration, social media account information, or advertisement.

  • Purpose: To personalize your experience, provide targeted advertising, and improve our services.

8. Geolocation Data: Location information.

  • Purpose: To personalize your experience, provide customer support, and improve our services.


We collect Personal Information directly from you, your devices or browser, vendors that assist us in providing our services and running our internal business operations, data analytics providers, advertising networks, suppliers, social media platforms, and other data providers.

  • Direct Collection: When you place an order for services, correspond with us, enter promotions, engage with us on social media, or review us online.
  • Automatic Collection: Through tracking tools like cookies and similar technologies on our websites and in emails.
  • Third-Party Collection: From other trusted third-party partners, including franchisees, affiliate companies, analytics or marketing providers, or public databases.


We may disclose each of the categories of Personal Information identified above to the following categories of recipients for operational, business purposes

  • Franchisees
  • Service Providers
  • Advertising Agencies
  • Internet Service Providers
  • Data Analytics Providers
  • Government Entities
  • Operating Systems and Platforms
  • Social Networks
  • Affiliates

Additionally, we may disclose Personal Information as follows:

  • Legal Matters; Safety: To comply with legal obligations, prevent fraud, protect safety, defend our rights.
  • Business Transfers: In the event of a sale or transfer of business or assets.
  • With Your Consent: When you specifically permit us to do so.


  • Cookies: Used to remember your preferences and track your visits to our web pages. You can control cookies through your browser settings.
  • Third-Party Analytic Technologies and Targeted Advertising: Used to understand how visitors use the Site and serve targeted advertising. Examples include Google Analytics.


  • Marketing Communications: Opt out by clicking the unsubscribe link in emails or contacting us.
  • Interest-Based Advertising: Opt out at


We maintain reasonable safeguards to protect your Personal Information but cannot guarantee 100% security. You transmit information at your own risk.


We retain your Personal Information as long as necessary for the purposes described or as required by law.


  • Right to Know
  • Right to Delete
  • Right to Correct
  • Right to Opt-Out of Sales and Sharing
  • Right to Withdraw Consent
  • Rights Related to Automated Decision-Making
  • Right to Appeal
  • Right to Non-Discrimination


  • Children’s Privacy: We do not knowingly collect information from children under 16 years old.
  • Third-Party Links: Not subject to this Privacy Policy. Check their privacy policies.
  • Disputes: Subject to this Privacy Policy and our Terms of Use.


We may update this Privacy Policy. The latest version will be posted on the Site with the “Effective Date” noted. Continued use of the Site indicates consent to the updated Privacy Policy.


If you have any questions about this Privacy Policy, please contact us by email at or by phone at 434-249-1708.

Why Should You Hire Us?

Local Expertise

As a professional Charlottesville movers company, we have an in-depth understanding of the area. Whether your move is across the neighbourhood or to a distant location, rely on us to manage your move efficiently and effectively.

Comprehensive Services

From homes to businesses, and covering storage needs as well as local and long-distance moves, we've got all your moving needs covered. Our primary goal is to simplify your move, making it stress-free and straightforward.

Professional & Dependable

Our team of professional Charlottesville movers ensures the safety and security of your belongings throughout the entire moving process. Your satisfaction and comfort are paramount to us, and we handle your possessions with the utmost care.

10+ Years of Experience

With over a decade of industry experience, we’ve perfected the art of moving. We ensure each relocation is smooth, stress-free, and efficient. Our expertise guarantees you peace of mind, as we handle every detail with care, providing top-notch service and reliability.

Thousands of Satisfied Clients

Join the countless satisfied customers who have trusted us with their move. Benefit from our exceptional service, dedication, and attention to detail. Our commitment to excellence ensures a smooth, stress-free moving experience, making us the preferred choice for relocations.

Safe Handling of Fragile Items

Rest assured, your delicate possessions are in expert hands. We prioritize careful handling and secure transport for all fragile items, ensuring they reach their destination safely and intact. Trust us for the utmost care and attention to your valuables.

Eco-Friendly Moving Solutions

Committed to sustainability, we offer eco-friendly moving options that reduce our carbon footprint while delivering top-notch service. Choose us for a greener move that doesn't compromise on quality or care for your belongings.