This Privacy Policy does not apply to services or websites that display a different privacy policy, including franchisee websites that have their own privacy policies. It also does not apply to information collected by any other third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site.
We collect different types of information from you, including Personal Information. "Personal Information" or "Personal Data" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Information does not include information that is publicly available, de-identified, or aggregated.
We may engage vendors to provide certain interactive features on our Site. Your use of these interactive features is voluntary, and we may retain the information that you submit through these features. For example, we may offer an interactive chat feature on the Site to assist you with your order and for other customer service purposes. When you participate in the interactive chat, either with a virtual or live agent, the contents of the chat may be captured and kept as a transcript. By using these features, you understand that our vendors may process the information obtained through the feature to provide the service on our behalf.
Within the past 12 months, we collected the following categories of Personal Information about consumers. The Personal Information we collect about you may vary depending on the nature of your interactions with us and may not include all of the examples listed below
1. Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers.
- Purpose: To provide you with services, process payment, manage your account, offer customer support, and send you communications.
2. Commercial Information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Purpose: To provide services you request, process transactions, and personalize your experience.
3. Customer Records: Name, signature, address, telephone number, insurance policy number, bank account number, credit card number, debit card number, or other financial information.
- Purpose: To process payments, provide customer support, and manage your account.
4. General Personal Information: Contents of communications you send to us and other user-generated content, including comments, recommendations, reviews, ratings, or any other posts or information voluntarily submitted.
- Purpose: To provide feedback, customer support, and personalize your experience.
5. Protected Classifications: Age and date of birth, military or veteran status.
- Purpose: To provide discounts and promotions.
6. Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information: Customer service calls, images, or video.
- Purpose: To provide customer support and ensure security.
7. Internet or Other Electronic Network Activity Information: Browsing history, search history, information on interactions with a website, application logs, device data and registration, social media account information, or advertisement.
- Purpose: To personalize your experience, provide targeted advertising, and improve our services.
8. Geolocation Data: Location information.
- Purpose: To personalize your experience, provide customer support, and improve our services.
We collect Personal Information directly from you, your devices or browser, vendors that assist us in providing our services and running our internal business operations, data analytics providers, advertising networks, suppliers, social media platforms, and other data providers.
- Direct Collection: When you place an order for services, correspond with us, enter promotions, engage with us on social media, or review us online.
- Automatic Collection: Through tracking tools like cookies and similar technologies on our websites and in emails.
- Third-Party Collection: From other trusted third-party partners, including franchisees, affiliate companies, analytics or marketing providers, or public databases.
We may disclose each of the categories of Personal Information identified above to the following categories of recipients for operational, business purposes
- Franchisees
- Service Providers
- Advertising Agencies
- Internet Service Providers
- Data Analytics Providers
- Government Entities
- Operating Systems and Platforms
- Social Networks
- Affiliates
Additionally, we may disclose Personal Information as follows:
- Legal Matters; Safety: To comply with legal obligations, prevent fraud, protect safety, defend our rights.
- Business Transfers: In the event of a sale or transfer of business or assets.
- With Your Consent: When you specifically permit us to do so.
We maintain reasonable safeguards to protect your Personal Information but cannot guarantee 100% security. You transmit information at your own risk.
We retain your Personal Information as long as necessary for the purposes described or as required by law.
We may update this Privacy Policy. The latest version will be posted on the Site with the “Effective Date” noted. Continued use of the Site indicates consent to the updated Privacy Policy.
If you have any questions about this Privacy Policy, please contact us by email at info@movingforwardcville.com or by phone at 434-249-1708.
